This is the privacy notice of Sale Insurance Services Ltd (registration number 04921258) whose registered office is 15-17 Washway Road, Sale, Cheshire, M33 7AD, referred to as we, us or our in this privacy notice.
The security and privacy of your information is important to us, while providing you with products and services we will collect and process information.
This notice explains who we are, what kind of information we collect, use, transfer and otherwise handle (collectively ‘process’) your personal data. This notice also describes your choices regarding our handling of your personal data and how to make those choices, how we safeguard your personal data and how you can contact us regarding our privacy practices. This notice also informs you of your individual rights under the Data Protection Act 2018.
The term ‘personal data’ within this notice means any information related to or about an identified or identifiable person, unless otherwise specified.
About us
Sale Insurance Services Ltd (also referred to as “we”, “us”, or “our”) which is a registered company in England (Company no. 04921258). Our registered address is 15-17 Washway Road, Sale, Cheshire, M33 7AD.
Personal Data We Collect
For us to arrange and administer insurance for you, we will collect and process personal data about you and others connect to your policy. Where you disclose personal data of others, you must ensure that you are entitled to do so.
- Contact details: such as your name, mailing address, email and phone number
- Identification details: such as your drivers licence number, photographs
- Demographic details: such as your date of birth, age, gender, marital status
- Employment information: such as your employment status, job title and family details, including their relationship to you
- Health information: such as medical history, injury or disability information and prescription information
- Financial information: such as your account number and sort code, credit history and bankruptcy
- Claims history: information about current and previous insurance claims
- Driving history: such as licence details, existing and previous insurance policy details, previous accidents and claims history and details of any motoring offences or convictions
- Background checking information: such as inclusion on a sanctions list or a public list of disqualified directors, the existence of previous or alleged criminal offences
- Payment information: such as credit or debit card number or bank account details to facilitate payment on behalf of insurers
- Unique online identifier: commonly known as your IP address, when you visit our website
- Telephone recordings: recordings of telephone calls with our representatives
- Comments, feedback or other information provided to us
- Marketing and communications preferences
We may collect sensitive personal information (such as health information and criminal history information) only to the extent necessary and permitted by law.
If you object to the collection, sharing and use of your personal data we may be unable to provide you with our products and services.
Automated collection of information on the website
When you browse our website, we may collect information automatically through technology including:
- Domain and host used to access the internet
- IP address
- Browser and operating system
- Date and time of access
- Referring website
This data is used in aggregate form for analytics and improving website functionality.
Cookies
Cookies are small files stored on your browser. They help measure visits, time spent and usage. You can disable cookies in your browser, but this may limit functionality.
Do Not Track
Our website does not respond to “Do Not Track” signals.
How we use personal data
We use your personal data to provide insurance services including quoting, policy administration, claims processing, renewals and handling complaints.
We may also use your data for business analysis, financial planning, service improvement and marketing (where permitted).
We may use automated decision-making tools. You have the right to request human intervention.
How we disclose your personal data
We do not sell your personal data. We may share it with:
- Insurers and brokers
- Service providers (payments, hosting, checks)
- Professional advisers (lawyers, auditors)
- Government authorities and regulators
International transfers of personal data
Your data may be transferred outside the UK/EEA where necessary, with appropriate safeguards in place.
Retention of your personal data
We retain personal data as long as required for legal, regulatory and business purposes.
Your data privacy rights
- Right to be informed
- Right to object
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Rights related to automated decision-making
Right to complain to the Information Commissioner’s Office (ICO)
If you are not satisfied, you can contact:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113
Tel: 01625 545 745
We aim to respond to requests within 30 days.